We read every message that lands in our inbox, and we welcome hearing from you. Whether you spotted a typo, want to suggest a topic, or have a question about something you read on Loreglade, this page explains how to reach the editorial team and what to expect after you hit send.
What to Write About
Our team works best when your message is specific. The more detail you share, the faster we can point you toward a useful answer or fix.
Here are the kinds of messages we love to receive:
- Corrections: If you find a factual error, an outdated figure, or a broken link, tell us where it appears and what looks wrong.
- Topic suggestions: Want us to cover a credit, budgeting, or banking subject we have not tackled yet? Send your idea.
- Feedback on articles: Let us know what helped you and what left you with questions.
- Partnership and press: Reach out if you represent an organization and want to discuss working together.
How to Reach Us
Email is the best way to contact our editorial team. Write to us at [email protected] and include a clear subject line so your note reaches the right person.
When you email, give us enough context to help you. A link to the article you are referencing, a short summary of your question, and any specific detail you can share all make a real difference.
Response Times
We aim to reply within a few business days, though the exact wait depends on how many messages we are handling at the time. During busy periods, a response may take longer, so thank you for your patience while we work through the queue.
What We Cannot Help With
Please understand one key limit before you write. Loreglade is an independent education site, and we are not customer service for any bank, card issuer, or lender.
We cannot access your accounts, check your balances, dispute charges, reset passwords, or change anything tied to a financial product you hold. For account-specific issues, contact your bank or lender directly through the official channels listed on your statement or their website.
We also do not offer personalized financial advice. Our articles share general information to help you learn, and a licensed professional is the right person to consult for guidance about your own situation.
For your safety, never send sensitive details such as account numbers, passwords, or your full Social Security number when you email us. We will never ask for that information.